Jena Grosser
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Edit: 5.17.24, the latest update isn't registering the rewards club prices for most items. Help. The notifications are annoying. While it's a decent grocery shopping app, I build a list for shopping all week long, and it always triggers reminders that I've started a cart but haven't finished it. Text, emails, app notifications. It's annoying. I haven't forgotten my cart. I'll finish when I'm ready.
119 people found this review helpful
james h.
Very bugy as of this year (2024). Extremely laggy, kicks me off multiples times. Restart the app just to have it say it cannot connect to it's own servers. I have a brand new phone with great service, no issues anywhere else. The safeway app went to the toilet this year. Basically unusable. Was Safeway losing too much revenue on the deals so they stopped updating the app?...hmm.
1 person found this review helpful
Albertsons Companies, Inc.
May 15, 2024
We are sorry the app is not working as expected and would like the opportunity to address your concerns. Please try uninstalling and reinstalling with app. Please feel free to chat with us on the mobile app by visiting the website using your mobile browser, or call us at 877-723-3929, so we can further assist you. Thank you.
Jessica V
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Needlessly frustrating! It constantly asks for my location, even though it has never changed. Whenever I load the app, in the middle of shopping, just constant. Let us set our store permanently until we need to change it again! Every other grocery app is like this. It also needs 5 seconds after you add something to cart before you scroll or change pages or else it deletes it from your cart. The WORST change was moving add note in the cart & adding an automatic checkout option - causes accidents.
12 people found this review helpful
Albertsons Companies, Inc.
May 16, 2024
We are sorry to hear you are disappointed in the new app update, Jessica. We have shared your comments with our App Development Team for further review. Should you need any further assistance, please chat with us on the mobile app by visiting the website using your mobile browser or call us at 877-723-3929. Thank you.